Our Business
Geoff Richards established the business in Dubbo in 1974 and since that day we have always maintained a focus on family. Todd Richards, his son, joined in 1985 as an Apprentice Painter. He is now the owner with his wife, Tracey. In 2008 their son Lewis joined as an apprentice and is now the Head Spray Painter. The business has expanded from a staff of three to 17 over the years. But our focus, to provide a seamless experience for our customer from start to finish, has not shifted.
People often come to us at a difficult and stressful time in their life and our job is to identify what they need and find the solution. We care about our customers and we want to do everything we can to make life easier. This might mean picking you up from the hire vehicle company and bringing you to your vehicle, or it might include to liaising with your insurance company on your behalf. Whatever it is our customer needs, we always work to provide top quality service.
We personally offer a lifetime warranty on our work, regardless of your insurance company’s policy. We have a motto we say when our customers come and pick up their keys – ‘Thank you for choosing us. We do hope to see you again – but not too soon!’
So come on in and say hello, or grab a free quote. It only takes 10 minutes!
You’ll recognise the big blue and red building in the BlueRidge Business park. (Todd is a big roosters fan.)
Meet the Team
Our team at Geoff Richards Panel Beating in Dubbo is fully qualified and licensed in panel beating, spray painting, smash repairs and mechanical repairs.
Panel Technician
Brett Carlton
Cameron Howard - Panel Manager
Glenn Ryan
Jason Hattenfels
Kelly Guadalupe
Mitchell Bennett
Apprentice Panel Technician
Douglas Gillette
Refinish Technician
Cory Roberts
Lewis Richards - Refinish manager
Stuart Walsh
Apprentice Refinish Technician
Callum Astill
Harley Budworth
Todd Richards - Managing Director
Administration
Darren Haksteeg - Parts Manager
Kathleen Stewart - Administration Officer
Tara-Lee Player - Customer Service Manager
Tracey Richards - Accounts
Zak Davis - Estimator
Our Guarantee
We can guarantee that you, the customer, will always be our first priority. Your experience and safety is important to us, so we have a strict quality control checklist that is adhered to by all staff. It thoroughly checks the work we do – parts, structure, mechanics, paint, assembly and cleanliness. Every vehicle that comes through our doors gets a free wash at the end.
We also have a feedback process where we survey each customer to better understand their experience. It takes less than a minute and it allows us to assess the quality of our customer service. We want to hear what you liked and where we need to improve. We are constantly working to provide the best service we can. All feedback is good feedback!
Work with us
We are often on the hunt for people to join our team. We pride ourselves on having a positive work environment, full of energy and hard work. If your the right person we will create a position for you.
We can provide flexible working hours with three different shift options. We have a very skilled team but there are positions available where you can start at the beginning and gain experience.
Hint: we strongly value people with a good sense of humor. We work hard but we laugh a lot too!