Our Business

Founded in 1976 by Geoff Richards in Dubbo, our business has always been built on family values and genuine care. What began as a small team of three has grown into a thriving workshop with 25 dedicated staff members. Our commitment to providing a seamless, stress-free experience for our customers remains unchanged.

Todd Richards, Geoff’s son, joined the team in 1985 as an apprentice spray painter and now leads the business with his wife, Tracey. In 2008, their son Lewis came on board as an apprentice spray painter and today serves as our Workshop Manager. With three generations involved, we’re proud of our legacy and the trust our community places in us.

We understand that many of our customers come to us during challenging times. That’s why we go above and beyond to make things easier, whether it’s arranging a taxi to or from the hire car company or simply offering a reassuring smile. Our goal is always the same: to deliver top-quality service with compassion and efficiency.

We stand by our work with a personal lifetime warranty, regardless of your insurance provider’s policy. And when you pick up your keys, you’ll hear our signature farewell:

“Thank you for choosing us. We hope to see you again, but not too soon!”

So drop by, say hello, or request a quote.

You’ll find us in the big red, white, and blue building in the BlueRidge Business Park (a nod to Todd’s love for the Roosters).

 I-CAR Gold Class

What Is Gold Class?

The I-CAR Gold Class designation is the highest level of role-specific training accreditation recognised within Australia’s collision repair industry.

In addition to achieving Gold Class status, we empower our team members to pursue and maintain I-CAR Platinum Individual recognition. This ensures our staff stay current with the latest skills and knowledge in this fast-evolving and innovative industry.

Work with us

We're always on the lookout for passionate, energetic individuals to join our dynamic team. We take pride in fostering a positive, hardworking environment where dedication is balanced with plenty of laughs.

💡 Think you're the right fit? We’re flexible—if you bring the right attitude, we’ll find a role that suits you.

We offer:

  • Flexible working hours

  • Opportunities to learn and grow—whether you're highly skilled or just starting out

📩 Get in touch to learn more about current vacancies. We’d love to hear from you

Our Guarantee

At the heart of our business is a simple promise: you, the customer, will always come first. Your safety and satisfaction matter to us, which is why every vehicle we work on goes through a strict quality control checklist. This covers every detail, including parts, structure, mechanics, paintwork, assembly, and cleanliness, to ensure nothing is overlooked.

We also value your feedback. After each job, we invite customers to complete a quick survey (it takes less than a minute) to help us understand your experience. Your insights guide us in refining our service, celebrating what we’re doing well, and improving where we can.

All feedback is good feedback, and we’re always listening. Because for us, great service isn’t just a goal, it’s a commitment.